OUR HR MISSION AND POLICY
Our HR Mission
To provide all levels of management and employees at Ofton Turizm with the support required to recruit, develop and retain a capable workforce—people with the education and experience needed to create organisational success and performance, who continually develop themselves and their work, share knowledge and embrace the Group’s values.
Our HR Policy
- Ofton Turizm acts on the understanding that corporate culture—one of the hardest advantages to imitate—is the key to sustainable competitive advantage, and that employees are the people who create this culture.
- When selecting employees, Ofton Turizm follows the principle of “The Right Person for the Right Job” and chooses candidates whose qualifications meet the requirements of the role.
- Ofton Turizm motivates its employees through a constructive and participative management approach.
- Ofton Turizm plans and supports employees’ learning and career development in line with the principle of “Equal Opportunity”, taking into account individual goals and competencies as well as company objectives. It takes care to support and safeguard all employees who create value for guests, the company, their colleagues and the community in which they work.
OUR QUALITY PHILOSOPHY
At Ofton Turizm, we believe that by ensuring guest satisfaction we can strengthen our competitiveness and achieve a better position in the markets in which we operate.
Our goal is to deliver the services we have committed to at a consistently high standard. To achieve this, we rely most of all on the support of our employees, each an expert in their field.
We assess feedback from guests, employees and other stakeholders fairly and impartially, applying a guest-focused perspective that goes beyond statutory requirements.
The conscientious application of our existing quality and complaint-handling system by every employee will contribute to the continuous improvement of service quality and guest satisfaction.
As General Manager, I invite all employees to make this policy an integral part of their work.
ENVIRONMENTAL, OCCUPATIONAL HEALTH AND SAFETY POLICY
At Ofton Turizm, we conduct our activities in accordance with applicable legislation and environmental and occupational safety standards. To achieve this, we:
– identify the environmental, occupational health and safety impacts and risks of our activities, and take the measures required to prevent those risks or reduce their adverse effects;
– set objectives and establish programmes for the continual improvement of our environmental and occupational health and safety management system, review them and make the necessary investments in resources;
– fulfil all applicable legal requirements concerning the environment and occupational health and safety;
– carry out the necessary checks and take preventive measures to eliminate hazardous conditions that could cause accidents or illness and to prevent environmental pollution arising from our activities;
– train our employees and ensure their participation;
– encourage our suppliers to comply with environmental and occupational health and safety standards and legislation in line with our policy, and seek to cooperate with them in these areas;
– inform our guests about our environmental commitment and expect them to respect nature and contribute to its protection during their stay.
As General Manager, I invite all employees to make this policy an integral part of their work.
FOOD SAFETY POLICY
At Ofton Turizm, we are committed to carrying out all food production and service processes in accordance with applicable legislation and international standards.
Our goal is to prepare and serve our products in line with food safety principles and to achieve the highest level of satisfaction.
To achieve our goals, we rely on the valuable support of our employees, each an expert in their field, and provide training to strengthen their competencies.
We establish effective communication channels with internal and external parties throughout the food production chain.
From procurement through to service, we identify food safety risks and take the measures required to prevent them from arising.
We monitor our food safety management system and objectives, establish programmes for continual improvement and provide the necessary resources.
As General Manager, I invite all employees to make this policy an integral part of their work.
SUSTAINABILITY POLICY
Ofton Turizm believes that the tourism industry, which makes use of natural resources, must play its part in protecting and improving environmental values and living conditions. In line with the Environmental and Green Manifesto it published at the beginning of 2024 and the environmental protection decisions set out in that document, Ofton Turizm carries out environmental protection activities. Environmental performance targets are monitored on the basis of the defined environmental aspects, and continual improvement is reported.
Ofton Turizm’s social responsibility initiatives are organised under such headings as Protection of the Natural Environment, Promotion and Support Projects, Contribution to People, Protection of Human Rights and Support for Education. The company continues to develop pioneering environmental projects in its sector under the main theme “Green Is Beautiful”.
Ofton Turizm regularly participates in charitable campaigns, provides sponsorships and donations, and supports local social projects for charitable purposes. International children’s rights policies are observed in the course of these activities. Each year, a school in the region is selected for a tree-planting initiative, planned in consultation with management, children and the local community.
To support development in the community where we operate, Ofton Turizm gives preference to products consumed and materials used at the hotel that are sourced from the Istanbul region. For the same purpose, we seek to employ people from the region, helping us retain a trained workforce, maintain service quality and encourage guests to choose us again. In this way, we remain connected to traditional life and support the local cultural and traditional fabric. Guided by the understanding that good service comes from satisfied employees, we follow fair and equal principles, consult our employees and incorporate their views into continual improvement.
To use sustainable resources more effectively, we have continued to provide employment opportunities and training for both permanent and seasonal employees.
Responsibilities
We carry out our sustainability work through the Social Committee, whose responsibilities are clearly defined. Our partners in this work are:
Regional and local authorities, suppliers, social assistance organisations, subcontractors, employees, agencies and tour operators.
Ofton Turizm
