OUR HR MISSION AND POLICY
Our HR Mission
Supporting all the management levels and employees of the Ofton Turizm in order to acquire, develop and maintain sustainability of sufficient human resources that create organizational success and performance, have appropriate education and experience, develop themselves and the work, are sharing, and adopt the group values.
Our HR Policy
- Ofton Tourism acts based on the awareness that the employees are those who create the corporate culture which is the main factor in providing long term competitive advantage and is very difficult to be imitated.
- It acts based on the ”Correct Person for Correct Position” principle when selecting the employees. It selects the employees who comply with the qualifications required by the concerned work.
- It motivates its employees with a constructive and participatory management method.
It plans and provides training and career development opportunities for the employees according to the ”Equal Opportunities” principle taking into consideration the individual targets and competencies, and the company targets. It is attentive to protect the employees who create value for the guests, company, colleagues and environment.
As Ofton Tourism, we believe that we can increase our competitiveness and reach much better positions in the accommodation industry by ensuring guest satisfaction.
Our goal is to provide the products and services we have committed to in the best possible way, at high quality, with an environmentally friendly approach, and to produce our products in accordance with food safety principles.
We are committed to carrying out our production and service processes in line with the other requirements we committed, legal legislations and international standards regarding tourism, environment, food, energy management, occupational health and safety.
We monitor our management systems, performance, efficiency and targets; We evaluate risks and opportunities, create targets and programs for continuous development and improvement, and provide the necessary resources.
In order to achieve our goals, we receive the most valuable support from our employees and organize trainings to increase the competence levels and participation of our employees and we provide required resources.
We determine the environmental impacts of our activities, as well as their impact on the health and safety of our employees and guests; We take the necessary precautions, carry out controls and improve our measures to;
– Reduce risks and eliminate hazards,
– To create a safe work environment,
– Prevent accidents, injuries, diseases and environmental pollution,
By informing our guests about our environmental awareness, we expect them to respect nature and contribute to the protection of the environment during their holidays.
We evaluate feedback from guests, employees and other parties fairly and impartially, with a guest-oriented perspective, beyond legal regulations.
In our supply processes, we follow energy efficient, environmentally friendly preference policies and aim to increase energy efficiency while developing our products and services.
We encourage our suppliers to comply with our policies and legal regulations and take care to cooperate in these areas.
Within the tourism and food chain, we establish effective communication channels with external parties, together with our employees, employee representatives and other internal parties, and determine needs and expectations.
Conscious implementation of our current quality and complaint handling system by each of our employees will contribute to the continuous improvement of our service quality and guest satisfaction.
As Ofton Tourism management, we invite all our employees to implement this policy as an integral part of their work.
QUALITY PHILOSOPHY
As Ofton Tourism, we believe that by providing guest satisfaction we can increase our competitive power and reach a much better place at the markets we are running our operations in.
Our aim is to deliver the services we commit to in the best possible way and in accordance to high quality standards.
In order to achieve this aim, we receive the most valuable support from our employees who are experts in their field.
We fairly and objectively estimate the feedbacks from guests, employees and other parties from the client-focused perspective that goes beyond the legal legislation.
The conscious application of our current quality and complaint management system by each of our employees will contribute to the continuous improvement of our service quality and guest satisfaction.
As the General manager, I invite all our employees to apply this policy as an integral part of their work.
ENVIRONMENTAL, OCCUPATIONAL HEALTH AND SAFETY POLICY
As Ofton Tourism we conduct our activities in accordance with legal regulations as well as environmental and occupational safety standards. To ensure that;
– We identify the risks and impacts of our activities in the sphere of environment, occupational health and safety and take necessary measures to prevent these risks or to reduce the undesirable effects.
– We set goals and develop programs for the continuous improvement of our environment, occupational health and safety management system, review them and make necessary investments.
– We fulfil the requirements of the legislation on environment, occupational health and safety.
– We take necessary precautions and maintain necessary control to prevent and eliminate the environmental pollution caused by our activities and the formation of dangerous environments that may cause accidents and diseases.
– We provide necessary training to our employees and ensure their participation.
– We encourage our suppliers to comply with our environmental, occupational health and safety standards and legislation in line with our policy, and we make efforts to cooperate with them in these sphere.
– By informing our guests about our environmental consciousness, we expect them to show respect towards nature and contribute to the protection of the environment during their holidays.
As the General manager, I invite all our employees to apply this policy as an integral part of their work.
ENVIRONMENTAL, OCCUPATIONAL HEALTH AND SAFETY POLICY
As Ofton Tourism we conduct our activities in accordance with legal regulations as well as environmental and occupational safety standards. To ensure that;
– We identify the risks and impacts of our activities in the sphere of environment, occupational health and safety and take necessary measures to prevent these risks or to reduce the undesirable effects.
– We set goals and develop programs for the continuous improvement of our environment, occupational health and safety management system, review them and make necessary investments.
– We fulfil the requirements of the legislation on environment, occupational health and safety.
– We take necessary precautions and maintain necessary control to prevent and eliminate the environmental pollution caused by our activities and the formation of dangerous environments that may cause accidents and diseases.
– We provide necessary training to our employees and ensure their participation.
– We encourage our suppliers to comply with our environmental, occupational health and safety standards and legislation in line with our policy, and we make efforts to cooperate with them in these sphere.
– By informing our guests about our environmental consciousness, we expect them to show respect towards nature and contribute to the protection of the environment during their holidays.
As the General manager, I invite all our employees to apply this policy as an integral part of their work.
SUSTAINABILITY POLICY
Ofton Tourism believes that tourism industry, whose prosperity is related with exploitation of natural resources, has to make effort to protect and improve the environmental values and the living conditions. Consequently, in 2024 were published in Declaration on Environment and followed by environmental projects. Based on the defined environmental aspects environmental performance targets are monitored and continuous improvement is reported.
Ofton Tourism carried out such a social responsibility projects as Natural Environment Protection, Promotion and Support Projects, Protection of Human Rights Contribution and Support for Education. Industry-leading environmental projects are being developed under the main theme “Green is good”.
Ofton Tourism supports constantly local social charity projects by participation in various charity campaigns, sponsoring and donating. International Children’s Rights policies are followed to perform these. One of the schools from the region is chosen each year for planting and children and local people are consulted together with the Management.
As Ofton Tourism, we take care to select the products and materials used in the hotel from the Istanbul region in order to support the development in the settlement where we are located; For the same purpose, since the personnel we employ are from this region, we ensure the continuity of our trained personnel and increase our preference by our guests by maintaining our service quality. In this way, we have the chance to be in traditional life and support the cultural and traditional structure. We act with the principle of fair and equal approach, with the awareness that good service comes from satisfied personnel. By consulting with our staff and taking their opinions, we ensure their contribution to continuous improvement.
In this regard, last year, in accordance with previous year, we overcome the crisis and in order to ensure sustainability performance we continued trainings for our permanent and seasonal worker.
Our Responsibility;
We operate our Sustainability policy with assigned Social Comity who competent at their job. We are engaging with;
Local Community, Suppliers, Social Cooperation Foundation, Subcontractors, Employee, Agencies.
Ofton Tourism
